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Information, General Information

 

A Letter: 1 Looking for a Vacant Position


Susanna Hippstrom
Kantarellstigen 98
690 45 Åsbro
Sweden

2004-09-20

The Michelin Guide
Attn (Attention): The Assistant Secretary
545 West Battery Blvd
BIRMINGHAM  SE16 4EC    ENGLAND

 

Dear Sir/Ms/Gentlemen/Mrs. XA/Mr. XXA (:/,)

I've heard from friends of mine in London that you might have a vacant position as office clerk within the next couple of months.

I am 20 years old and I recently finished my secondary school here in Sweden with good grades. I attended a business and administrative course fulltime for two years, and after that I worked fulltime at a local department store.

I like to work with office and administration and I enjoy being with other people. Work hours is not a big deal for me and whether the work is long hours or a regular 8-hour day is of no major importance to me.

I make a habit of being punctual and neat, both at work and in private. I like it when there is some sort of organization and structure in my work environment. However, I find it stimulating working with people not necessarily sharing my exact values.

In my spare time I like to be with friends, play tennis, go fishing and go for long walks in the woods. At home, and usually when I'm alone, I play the piano. Preferably I play evergreens from the late 60s or early 70s.

I have enclosed a testimonial which I hope will be of interest to you. In the event you'll consider  me a suitable person for this position  I will rush you my CV.

Please feel free to inquire into my life as I really do fancy working in England in the near future.

 

 

 

Faithfully yours/ Yours faithfully,

Susanna Hippstrom

(Miss) Susanna Hippstrom

 

Enclosure: Testimonial

 

 

 

 

A Letter: 2     Promoting Good Will


Swengelsk,KB
Box 109, 694 23 Hallsberg, SE (Sverige)

 

2004-09-20
August 2006

 

To:     Mrs Johnson
          5513 Femrite Drive
          Madison, WIS 53716

 

Dear Mrs. Johnson(:/,)

We were very glad to learn that your work at the Golden Paper Mill has been recognized in the Cardboard Trade Journal. At a time when this business and trade have been so much in the public eye, it gives us great pleasure to learn of your achievements.

About your invitation to the workshop this upcoming June, we gladly appreciate this and are presently making plans.

We'll get back to you re. itinerary etc. within the next couple of weeks.

We are all looking forward to your training camp this summer with great joy.

 

Truly yours, 

 

Swengelsk, KB

Susanna Trovärdig

Susanna Trovärdig
Export Secretary

 

 

 

 

 

 

A Letter: 3  Regretting an Oversight


 

 

Dear Miss Dickson(:/,)

I was very concerned when we received your letter of  December 13 complaining that the deliveries made during the month of November  were not satisfactory.

Referring to our previous correspondence and phone conversation regarding this matter I realize now that we should have taken action against one of the drivers on that route. The fault is entirely mine and I deeply regret that I haven't solved this problem. I realize only too well the inconvenience my oversight must  be causing you.

I will do everything possible to avoid this from happening again. I have given instructions for this matter to have first priority and our transport manager will make sure we replace the responsible person or persons within short.

 

Yours sincerely,

 

 

 

 

 

 

A Letter: 4 Disciplinary action re. the use of credit card


 

 

Dear Mr. Teddy Barrister(:/,)

This letter is to confirm our discussion of earlier today. Our company policy states that company credit cards are to be used for company business only. These cards are not authorized for personal use.

 

Using a company credit card again for your personal purchases will lead to disciplinary action, up to and including suspension of credit card privileges and termination of employment. All billing statements for company credit cards are scrutinized carefully. No one individual is singled out.

 

Please remember that it is a privilege to have the use of a company credit card. Treat this privilege with respect.

 

 

Sincerely,

 

 

 

 

 


 

 

Sample Business Letter

 

 

(print a business letter on corporate letterhead paper)

 

July 5, 2002

Mr. Roger Grönholm
Manager, Customer Support
Inter-Office Solutions Inc.
1277 Lux  State Rd.
Cedar Springs, IL, 34985

 

Dear Rodney:

This is further to our meeting of last week at which we agreed to hold a series of meetings over the next two months to review your experiences with the pilot implementation of the 1to1 Customer Relationship Management Program.

 

As discussed at that meeting, the objectives of our review sessions will be to:

     

  • Review and assess the overall effectiveness of the program;

     

  • Identify and document strengths weaknesses of the program;

     

  • Propose customer-focused solutions to address areas of weakness;

     

  • Develop an approach and action plan for Phase 2 of the project;

     

  • Determine the staff members who will make up the Phase 2 Team.

 

As agreed, meetings will be held every second Tuesday from 10:00 a.m. until noon, and the location will alternate between our two offices, the first one to be convened here at Inter-Office on August 18, 2002. Fred Johnson of your CRM group is to act as the meeting co-ordinator and recording secretary throughout the process.

As discussed, at the end of the process, Deborah Buxton of Consultek will draft the summary report for review by the steering committee. As you requested, a copy of her c.v. has been enclosed.

I trust I have covered all of the points that we discussed. If you have any questions or would like to add anything please give me a call at 745-9878.

We look forward to seeing you at the August 14th meeting.

Sincerely,


Marion Svensk
Senior Consultant

Encl.

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